Terms of Use

You must be at least 18 years old and located in a state where our services are available. You agree to provide accurate, complete and current information.

Keptide provides a technology platform connecting you with independent, licensed health care providers. Providers exercise their own professional judgment, and a prescription is not guaranteed.

Our services are not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.

Website content is for general information and is not a substitute for professional medical advice.

Prescribed medication is filled by licensed pharmacies. Some medications are compounded; compounded drugs are not reviewed by the FDA for safety, effectiveness or quality.

You are responsible for keeping your login details confidential and for all activity under your account. Notify us immediately of any unauthorized use.

Prices are shown at checkout and may change. You authorize us and our payment processor to charge your selected payment method for orders and any subscriptions you choose. Refunds follow our Returns & Refunds policy.

You agree not to misuse the site, interfere with its operation, attempt unauthorized access, provide false health information, or use the services for anyone other than yourself.

All site content, logos and trademarks are owned by Keptide or its licensors and may not be used without permission.

The site is provided "as is" without warranties of any kind, to the extent permitted by law.

To the fullest extent permitted by law, Keptide is not liable for indirect, incidental, special or consequential damages, and its total liability is limited to the amount you paid us in the 12 months before the claim.

You agree to indemnify and hold Keptide harmless from claims arising from your misuse of the site or violation of these terms.

You agree to first contact us to try to resolve any dispute informally.

We may update these terms at any time. Continued use of the site after changes means you accept the updated terms.

Keptide Health LLC, 2219 Caxton Ave., Clermont, FL 34711 · Phone: +1 914-579-9258 · Email: support@keptide.com